Feedback & Help

Found a bug, hit a confusing part of the docs, or missing an endpoint? We want to hear about it.

This page is for developers using the Angelcam API. For help with your Angelcam account, cameras or billing, go to angelcam.com/support.

Email

Send your feedback to api@angelcam.com. Please start the subject with [API feedback].

It lands directly in the Angelcam API team’s backlog.

From your AI agent (MCP)

If you use the Angelcam MCP server with Claude or another MCP client, ask your agent to send feedback to Angelcam. The server’s send_feedback tool reports a bug or a missing tool to the team building it. Your agent shows you what the report contains and sends it only after you agree; your sign-in email is attached only if you agree to be contacted.

send_feedback is not available on the read-only connector (https://mcp.angelcam.com/readonly).

Agents without the MCP server can email api@angelcam.com using the template below.

Feedback template

To help us resolve the issue quickly, please use this template:

# Issue type
- [ ] API endpoint bug
- [ ] Documentation error
- [ ] Authentication (OAuth2 / Personal Access Token)
- [ ] Streaming / playback (live or recording)
- [ ] Arrow client / camera connectivity
- [ ] Performance
- [ ] Feature request

# Summary
Short title (~10 words) + what happened vs. what you expected.

# Request
Endpoint: [METHOD] /v1/...   (remember the trailing slash)
Request URL: https://api.angelcam.com/v1/...
Auth method: OAuth2 / Personal Access Token
Headers: Authorization: PersonalAccessToken [REDACTED]
Request body: ...
Response status: ...
Response body: ...

# Context
Camera ID / Location ID (if relevant): ...
Stream type (HLS, MJPEG, ...), player and browser (if relevant): ...
Arrow client version (if relevant): ...
Client / language: e.g. Python 3.12, Node.js 22, cURL
Time of the issue (UTC): ...

# Steps to reproduce
1. ...
2. ...

# Impact
Frequency: every time / often / sometimes / once
Workaround: none / complex / simple (describe)